Hala is a national speaker and patient family centered care advocate. Her professional background includes event and meeting management, non-profit work, development, and writing. She earned her Bachelor’s degree in International Affairs and Master’s degree in Tourism Administration, both from the George Washington University in Washington, D.C. Her current work in patient family centered care stems from her experiences as a mother of a chronically ill child who has undergone two liver transplants and a bone marrow transplant.
Hala began her journey on the patient family centered care world as a volunteer patient/family advisor at Anne Arundel Medical Center (AAMC) in Annapolis, MD. In her various roles at AAMC, from 2012-2015, Hala provided education to staff on patient family centered care issues. In addition, she served on leadership committees that have focused on hospital wide patient family centered care strategic goals through LEAN process improvement. Hala was a founding member and chair of the first Women and Children’s PFAC and development of the first advisor-nurse shadowing program.
Hala has been a speaker at conferences for organizations such as the Institute for Patient Family Centered Care, Maryland Hospital Association, the Healthcare Association of New York State, and the Virginia Hospital and Healthcare Association. Hala has also been requested to join and participate at a number of American Hospital Association meetings and a Partnership for Patients Federal Partners Retreat.
In addition, Hala currently serves as an informal advisor on the Institute of Medicine Patient Family Leadership Network consultative group and the Schwartz Center for Compassionate Care/Gold Foundation Triple C Patient and Family Advisory group. She was awarded a Front Line scholarship by the TEDMED admissions committee to attend TEDMED 2014 in Washington, D.C. In January 2015, Hala began serving on the Patient Centered Primary Care Collaborative (PCPCC) Care Delivery and Integration Cabinet. In March 2015, Hala was appointed to the American Academy of Pediatrics Family Partnerships Network Executive Committee and will be a teaching assistant for two sessions at the AAP national conference this fall.
Hala is currently is working as a consultant for a number of organizations looking to strengthen their family centered care mission and education objectives.
Hala continues to share her story and perspectives in national forums and with national associations. She truly believes that healthcare will only move forward when we ALL partner together; together we are better. Hala is a passionate advocate in making and supporting the “human case” for patient family centered care and patient engagement.